Importing JSON Data

Importing a Call via JSON

For advanced users, Intel (the analysis surface at /dashboard/analyze) accepts a Fireflies JSON export. This is useful when you've exported data from Fireflies and want to analyze a call from the raw transcript data.

How to Import

1. Open Intel from the sidebar (under the Sales section).
2. Enter a Title for the call (the importer also tries to pull a title from the JSON if present).
3. Select the JSON Import tab.
4. Add your data one of two ways:
   • Click the upload area to choose a .json file, or
   • Paste the JSON directly into the text box below the upload area.
5. CloseIntel validates the data. Once it's valid, click Run Analysis.

Expected Format

CloseIntel expects the Fireflies export shape — either a top-level array, or an object with a sentences (or transcript) array. Each entry should contain:

• speaker_name — the speaker's label
• sentence — the spoken text

The importer turns each entry into a Speaker: text line. An optional top-level title is used as the call title when you haven't typed one.

When to Use JSON Import

• You have a Fireflies export and want to analyze a call from its raw data.
• You're building a workflow that produces Fireflies-shaped JSON.

Troubleshooting

• "Paste Fireflies JSON data to continue": The data hasn't passed validation. Make sure it's a Fireflies-style array (or { "sentences": [...] }) where each entry has a sentence field.
• Run Analysis stays disabled: The JSON must be valid and within the 500,000-character limit. A character counter appears as you near the limit.
• Empty transcript: The sentences array needs at least one entry with a sentence.