Skill Progression

How Skill Progression Works

Sales Intelligence (the Insights page at Sales Intelligence in the sidebar) gets sharper the more calls you analyze. Rather than waiting for one big report, the page progressively unlocks deeper coaching as your analyzed-call count grows. Each level adds a more advanced view on top of the last.

Analyze calls from Intel (the call analyzer at Intel in the sidebar) to move up.

AI Power and the Tier Roadmap

Near the top of the page, the AI Power card shows a score, your current level label, and how many more calls until the next unlock. Open the Tier Roadmap beneath it to see every level, what it unlocks, and your progress toward each one.

A Confidence indicator next to AI Power reflects how much data backs your insights — it climbs from Low toward Very High as you analyze more calls, because larger samples make the patterns more reliable.

What unlocks as you go

The roadmap unlocks more advanced coaching at higher call counts:

• Score breakdown and key strengths — available from your very first analyzed calls.
• AI Sales Trainer — personalized training priorities once you've analyzed a few calls.
• Pre-Call Prep and win-rate intelligence — a Do / Don't brief and the behaviors that correlate with closing, after more calls.
• Skill tracking, Sales DNA, and your Question Framework — trend-based progression plus a radar of your selling style, unlocked once you've built up a solid call history.
• Deeper objection and statistical views — the highest levels surface objection-by-objection resolution patterns and metrics with stronger statistical backing.

Your Sales DNA

Once you've analyzed enough calls, Your Sales DNA appears as a radar chart of your dominant selling style across dimensions like consultative, assertive, analytical, and empathetic. Before it's ready, you'll see an empty outline with a note to analyze a few more calls.

Your Question Framework

At a higher level, Your Question Framework maps how you sequence your questions and which orderings line up with better outcomes — useful for tightening discovery.

Hivemind

Hivemind surfaces the objection-handling and discovery techniques your organization's top performers use, with the measurable lift each one shows over the baseline. It only surfaces a technique once there's enough proof it works — so it stays empty until your org has enough analyzed-call data behind it. You can toggle between Entire Org and Your Team when both have qualifying techniques.

Tips

• The fastest way to climb is simply to keep analyzing calls — every analyzed call feeds your progression.
• Compare your unlocked insights with your coaching recommendations — they're built from the same data and should point in the same direction.
• Higher Confidence means more dependable insights, so the patterns you act on get safer to trust over time.