Taking Courses

Working Through Course Content

Each course is divided into modules, and each module contains one or more lessons. Lessons may include video content, written material, or both.

Starting a Lesson

1. Open a course from the Courses sub-tab in Arsenal (/dashboard/sales-training).
2. Use the course outline to pick the next incomplete lesson.
3. Watch the video or read the material.
4. Mark the lesson complete when you're done.

Video Lessons

• Videos play directly in the browser.
• Use the playback controls to pause, rewind, or adjust playback speed.

Written Content

• Written lessons include explanations, examples, and best practices.
• Read through the full lesson before marking it complete.

Module Progression

• Lessons within a module are designed to be completed in order.
• After finishing all lessons in a module, you may be prompted to take a module quiz if the module has one.
• Your progress saves automatically — leave and return any time, and you'll land back where you left off.

Tips

• Take notes on key concepts as you go.
• Try applying one new technique from each lesson on your next sales call.
• Revisit completed lessons any time for a refresher.

See also: Module Quizzes and Courses Overview.