Courses Overview

Sales Training Courses

Courses live in Arsenal — your training hub (/dashboard/sales-training). Each course is organized into modules, and each module contains one or more lessons, which may include video, written material, or both. Some modules also include a quiz.

Finding Courses

1. Open Arsenal from the sidebar (under Training & Development).
2. Make sure the Courses sub-tab is selected (the other sub-tab is Resources).
3. Browse the catalog. Each course card shows the title, description, lessons completed, estimated duration, and your progress percentage.

Searching and Filtering

• Use the search box to find a course by title or description.
• Filter by status: All, Assigned, In Progress, or Completed.

Enrolling and Starting

There's no separate enroll step — click any course card to open it, then start the first lesson. The course shows up under your progress and you can resume it any time.

Progress Tracking

• Your progress bar updates as you complete lessons.
• A completed course shows 100%.
• CloseIntel remembers where you left off, so you can pick up mid-course.

Assigned and Recommended Courses

• Assigned to You — Courses your coach assigned appear in their own section at the top, with an assignment badge and any due date.
• Recommended — Based on your call analysis results, CloseIntel may surface courses that target your specific improvement areas.

Tips

• Start with the courses matched to your weakest skills from Sales Intelligence (your AI coaching insights).
• Complete modules in order for the best learning flow.
• Pair courses with active practice in the Training Simulator — apply what you learn on your next drill or real call.

See also: Taking Courses and Module Quizzes.